Marble Skin’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 day. Deliveries occur Monday to Friday. Deliveries are processed and delivered within 5 days.

Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Aramex Express

3-5 business days

Free on orders over R800

Aramex Express

3-5 business days

R79 on order under R800

*Shipping only available within South Africa.

Shipment confirmation and order tracking

A tracking number will be provided the morning after your order has been placed, if it is a business day. Orders placed on the weekend will receive a tracking number on the next Monday morning.

Customs, duties, and taxes

N/A; only ship within South Africa

Damages

Marble Skin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

No international shipping available at this time

Returns Policy

If product is damaged upon receipt, Marble Skin will replace your device. Alternatively, a refund may be collected. Evidence of damaged product will need to be provided in order to claim a refund or replacement. 


For more information, email support team at marbleskin.sa@gmail.com